Stay secure
Sun Trust Group 's Online Banking security
When you use Sun Trust Group 's Online Banking, you can be sure that all your details and account information are completely secure.
Your details
We make your privacy and security our number one priority. So your information is never stored on our web servers but on different databases that are protected from public access.
Answering security questions
We want to make sure your finances are completely safe. So as part of our ongoing commitment to the security of Sun Trust Group 's Online Banking, we’ll ask you security questions each time you make a payment using the online service.
Automatic log-off
You’ll notice that your connection to the online service automatically times out within ten minutes if there is no activity. This is another security measure to protect you if you leave your computer unattended.
SSL certificates
When you’re using the service, you’ll notice a yellow padlock at the bottom of your browser. This means you’re using a secure site, protected by 128-bit encryption – the latest and most powerful encryption technology available – which prevents anyone else accessing your information.
Firewall protection
This prevents unauthorised access from third parties and safeguards your account information held in our systems.
Dedicated security team
Our dedicated team monitors Sun Trust Group 's Online Banking Service 24 hours a day, seven days a week.